Returns & Exchanges
At Alexander Hampton, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags attached into the original shipping box and affix the pre-paid return label provided via email.
- 3.Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.